Privacy policy

Privacy Policy

At Dasom, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases from our store.

1. Information We Collect
We may collect the following types of personal information when you use our services:

  • Personal Identification: Name, email address, phone number, shipping and billing addresses.
  • Payment Information: Credit/debit card details or other payment method information.
  • Purchase History: Items you have bought or added to your cart.
  • Technical Data: IP address, browser type, and device information.

2. How We Use Your Information
We use your personal information for the following purposes:

  • To process and complete your orders, including shipping and delivery.
  • To send order confirmations, updates, and promotional emails (if you’ve opted in).
  • To improve our website’s functionality and user experience.
  • To communicate with you regarding customer support or queries.
  • To comply with legal obligations, such as tax and financial reporting requirements.

3. Payment Security
We use secure payment gateways to process your transactions. Payment information is encrypted and stored by our payment providers. We do not store your credit card details on our servers.

4. Sharing Your Information
We will never sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers that assist us in operating our business, such as shipping carriers or payment processors. These third parties are required to handle your information securely and only for the purposes outlined in this policy.
We may also share your information if required by law, such as to comply with a court order or government request.

5. Cookies and Tracking
Our website uses cookies to enhance your shopping experience. Cookies help us remember your preferences, keep you logged in, and track your activity on our site. You can manage cookie settings in your browser at any time.

6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. If you wish to have your personal data deleted, please contact us and we will remove it from our records.

7. Your Rights
You have the right to:

  • Access and correct the personal information we hold about you.
  • Request the deletion of your personal data, subject to legal restrictions.
  • Withdraw your consent to receive marketing communications at any time.
  • To exercise any of these rights, please contact us at [your contact email or phone number].

8. Security
We use appropriate security measures to protect your personal information. While we strive to protect your data, no online service is completely secure, so we cannot guarantee absolute security.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, with an updated "Effective Date" at the top. We encourage you to review this policy periodically.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Dasom
Email: Dasom4nz@gmail.com
Phone: 021 2633618